Legal

Privacy Policy

Your privacy matters to us. This policy explains how Echopeak Solutions collects, uses, and protects your information.

Last updated: January 2025

Information We Collect

When you interact with us, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, company name, job title, and any other details you share through our contact forms, strategy call bookings, or email correspondence.

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, and the dates and times of your visits.

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings at any time.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To schedule and conduct strategy calls and consultations
  • To send you relevant updates, newsletters, and marketing communications (with your consent)
  • To improve our website, services, and user experience
  • To analyze usage patterns and trends to optimize our offerings
  • To protect against fraud, abuse, and security threats
  • To comply with applicable legal and regulatory obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety, or that of our clients and the public
  • In connection with a business transfer, merger, or acquisition, where your data may be part of the transferred assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal data
  • The right to rectify any inaccurate or incomplete personal data
  • The right to request erasure of your personal data ("right to be forgotten")
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data
  • The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.